Call 855-502-2244
Project Overview
Touchstone Electric completed a whole-house surge protector installation at the main electrical panel for a homeowner in Mooresville, NC. This project, serviced by technician Tyquan Johnson from our Charlotte business unit (Matthews branch), was finalized on November 5, 2025. The goal was to safeguard the home’s appliances and electronics from damaging lightning events and utility power surges common in the area.
As part of our Panels & Service Upgrades and Whole-House Surge Protection services, this installation helps protect sensitive devices throughout the property while supporting the long-term health of the electrical system.
What We Installed
We installed one whole-home surge protector ($100k / 10-year model) at the main electrical panel. Whole-house surge protectors work by diverting excess voltage to ground before it can enter branch circuits and connected equipment.
- Installed at the main service panel for whole-home coverage
- Helps guard against voltage spikes from lightning, utility grid fluctuations, and large appliances cycling on/off
- Aims to extend the lifespan of appliances and electronics by reducing routine surge exposure
Warranty and Important Coverage Details
This surge protector includes a $100,000, 10-year warranty against damage to your home appliances in the unlikely event of device failure. Please review these key points from the manufacturer’s terms:
- All claims are secondary to your existing homeowners insurance policy.
- Direct lightning strikes are excluded from coverage.
- “Covered Equipment” includes, when protected by a properly connected Boltshield SPD:
- Washer and dryer
- Refrigerator and freezer
- HVAC unit located inside the house
- Trash compactor, dishwasher, garbage disposal, stove
- Wiring, outlets/switches
- Electrical system components (breakers, etc.)
- Hard-wired appliances/devices (built-in microwaves, furnace, air handlers, evaporator coils, hardwired ranges, landscape lighting, and home lighting)
- Security systems and medical equipment are not included and are specifically excluded from Covered Equipment.
For full eligibility and claims procedures, homeowners should reference the manufacturer’s warranty documentation.
Benefits for Mooresville Homeowners
Severe weather, utility switching, and modern electronics make whole-home surge protection a smart addition in Mooresville, NC. By addressing surges at the service panel, homeowners can:
- Reduce the risk of damage to major appliances and home electronics
- Support the reliability and longevity of sensitive devices
- Gain added peace of mind during storms and grid disturbances
Why Choose Touchstone Electric
Our licensed residential electricians deliver code-compliant installations with attention to detail, from proper panel placement to grounding and bonding checks. Backed by our Charlotte business unit and Matthews branch, we serve Mooresville and surrounding communities with prompt scheduling and clear communication from start to finish.
Customer Feedback
We’re proud to have earned praise from our customer, Joy Boovy, for this surge protector installation. You can view the review here: Read the Google review.
Need Whole-House Surge Protection in Mooresville, NC?
If you’re considering a panel upgrade or surge protection, our team can help assess your electrical system and recommend the right solution. Touchstone Electric provides complete service coverage in Mooresville, NC, under our Panels & Service Upgrades and Whole-House Surge Protection offerings.
Reach out to our Charlotte team in Matthews to schedule your consultation and help protect your home’s electrical system from unexpected surges.