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Durham Whole-House Surge Protector Installation
On June 30, 2026, our Raleigh branch completed a whole-home surge protector installation for Michael Lemen in Durham. Technicians Cody Perry and Brad Williams installed a premium surge protection device at the home’s main electrical panel to defend sensitive electronics and appliances from damaging voltage spikes.
This surge protection system diverts excess voltage safely to ground, shielding your home from surges caused by lightning-related events, power grid fluctuations, and large appliances cycling on and off. The installation is backed by our Signature Lifetime Craftsmanship Warranty on workmanship, and the device includes a $100,000, 10-year warranty on covered equipment.
What We Did
- Evaluated the main service panel and grounding to confirm proper location and compliance for the surge protection device (SPD).
- Mounted the SPD adjacent to the panel and made clean, code-compliant terminations to minimize conductor length for optimal performance.
- Verified correct breaker sizing or connection method per manufacturer specifications.
- Tested the device operation and confirmed proper grounding and bonding at the service.
- Labeled the panel and documented the installation for the homeowner’s records.
- Reviewed system features, protection scope, and warranty details with the homeowner.
The result is a neat, professional installation that adds whole-home protection while helping extend the lifespan of everyday appliances and valuable electronics.
Why Surge Protection Matters in Durham Homes
Durham homeowners can experience sudden voltage spikes from storms, utility switching, and normal equipment cycling. Even small, routine surges can degrade internal components over time. A properly installed whole-house surge protector provides a first line of defense at the main panel, reducing the risk of damage and helping safeguard your home’s electrical system, connected appliances, and electronics.
$100K, 10-Year Warranty Coverage
This whole-home surge protector includes a $100,000 appliance protection warranty for 10 years in the unlikely event of failure. Key details provided with this installation:
- All claims are secondary to your existing insurance policy.
- Warranty excludes direct lightning strikes.
- “Covered Equipment” includes: washer, dryer, refrigerator, freezer, HVAC unit located inside the house, trash compactor, dishwasher, garbage disposal, stove, wiring, outlets/switches, electrical system components (breakers, etc.), and all hard-wired appliances/devices (built-in microwaves, furnace, air handlers, evaporator coils, hardwired ranges, landscape lighting, home lighting), when protected with a properly connected Boltshield SPD.
- Security systems and medical equipment are not included and are specifically excluded from Covered Equipment.
For this project, the homeowner also received our Signature Lifetime Craftsmanship Warranty on the quality of our installation work.
Local Expertise: Panels & Service Upgrades in Durham
This project falls under our Panels & Service Upgrades and Whole-House Surge Protection services. From our Raleigh branch, Touchstone Electric serves homeowners throughout Durham with code-compliant installations, careful testing, and clear communication at every step.
Another Happy Homeowner in Durham
After completion, Michael Lemen praised our team with a Google review. See the review here: View on Google.
If you’re in Durham and want to protect your home from voltage spikes and storms, our team can help you choose and install the right whole-house surge protector for your panel and power needs.