Call 855-502-2244Project overview
Touchstone Electric’s Raleigh team completed a whole-house surge protection installation for homeowner Ashton Bell in Raleigh, NC. Led by technician Francisco Martinez, this project was scheduled to safeguard the home’s main electrical panel, branch circuit wiring, and sensitive appliances from damaging voltage spikes. Completion date: January 21, 2026.
As part of our Panels & Service Upgrades and Whole-House Surge Protection services, we installed a premium, panel-mounted surge protective device designed to divert excess voltage safely to ground before it can reach your home’s electrical system and electronics.
Why whole-home surge protection matters
Everyday power fluctuations, lightning-related surges, and high-demand appliances cycling on and off can introduce sudden spikes that degrade internal components of modern electronics and HVAC equipment. A properly installed whole-home surge protector provides a first line of defense where it counts—at the main service—helping to extend the life of your appliances and reduce the risk of costly damage.
- Helps protect the main panel, breakers, wiring, outlets, and switches
- Shields major appliances and sensitive electronics from voltage spikes
- Complements point-of-use surge strips for layered protection
- Supports the reliability of smart home devices, lighting, and HVAC
What we installed for this Raleigh home
Our team installed a whole-home surge protector at the main electrical panel with a $100,000 / 10-year warranty on covered home appliances and systems in the unlikely event of protector failure. The device is engineered to react in milliseconds, clamping excess energy and sending it safely to ground to help keep equipment downstream out of harm’s way.
Installation steps included mounting the unit at the service equipment, making dedicated, code-compliant connections with minimal lead length, verifying proper grounding and bonding, and final performance checks. To provide added peace of mind, this project also came with our Signature Lifetime Craftsmanship Warranty Included on our installation workmanship.
Manufacturer coverage and important notes
The installed system includes a manufacturer’s $100K, 10-year warranty for eligible items. According to the manufacturer’s terms provided with this installation, “Covered Equipment” can include common household systems and appliances when protected by a properly connected surge protective device, such as:
- Washer and dryer
- Refrigerator and freezer
- Dishwasher, garbage disposal, stove, and trash compactor
- HVAC equipment located inside the house (e.g., air handler, furnace, evaporator coil)
- Built-in and hard-wired devices (e.g., built-in microwaves, hardwired ranges, landscape lighting, home lighting)
- Home electrical system components, including panel, breakers, wiring, outlets, and switches
Important exclusions and limitations noted by the manufacturer include that claims are secondary to your existing homeowner’s insurance policy, direct lightning strikes are excluded, and security systems and medical equipment are not covered. Full warranty documentation governs coverage and should be reviewed for complete details.
Local expertise you can trust in Raleigh, NC
As a Raleigh-based electrical contractor, Touchstone Electric delivers code-compliant surge protection that aligns with your home’s grounding and bonding conditions and integrates cleanly with Panels & Service Upgrades. Whether you’re protecting a recently upgraded service or adding a new layer of safety to an existing panel, our Raleigh team ensures neat workmanship and clear post-install guidance.
- Performed by a trained residential electrician: Francisco Martinez
- Neat, panel-mounted installation with thorough testing
- Guidance on best practices for whole-home and point-of-use protection
Get whole-home surge protection in Raleigh
If you’re in Raleigh, NC and want to protect your panel, wiring, and appliances, our Whole-House Surge Protection service is a smart, proactive step. Contact Touchstone Electric’s Raleigh branch to schedule an assessment and installation tailored to your home’s electrical system.