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Project overview
Touchstone Electric’s Raleigh branch completed a whole-house surge protection installation for a homeowner in Pinehurst, NC. Led by technician Brad Williams, this Panels & Service Upgrades project was finished on September 4, 2025 and is categorized under Whole-House Surge Protection.
The installation adds a critical layer of defense for the home’s electrical system, major appliances, and HVAC equipment—helping prevent costly damage from voltage spikes, lightning-related surges, and utility grid fluctuations.
What we installed
- Whole-home surge protective device (SPD): Professionally installed at the main electrical panel to divert excess voltage safely to ground, preventing surges from reaching sensitive circuits and covered equipment.
- $50,000 / 10-year coverage: The system includes manufacturer coverage valued at up to $50,000 over 10 years for covered home appliances and systems in the unlikely event of SPD failure.
- Signature Lifetime Craftsmanship Warranty: Included with this project for added peace of mind in our workmanship.
By addressing whole-home protection at the service entrance, the installed SPD helps extend the lifespan of electronics and appliances that can degrade when exposed to routine surges over time.
Why surge protection matters in Pinehurst
- Defense against common surge sources: Lightning-related events, power grid fluctuations, and heavy equipment cycling (such as HVAC systems turning on and off) can send damaging spikes through your home.
- Protection for modern homes: Today’s households rely on sensitive electronics, smart devices, and high-efficiency HVAC—components that benefit from consistent, clean power.
- Reduced risk of costly repairs: A properly installed whole-house SPD helps shield wiring, breakers, and hardwired equipment from damaging overvoltage.
Coverage and equipment eligibility
This whole-home surge protection system includes manufacturer coverage up to $50,000 for 10 years for “Covered Equipment,” and claims are secondary to your existing insurance policy. Direct lightning strikes are excluded.
Covered Equipment (summary):
- Major appliances: washer, dryer, refrigerator, freezer, dishwasher, stove, garbage disposal, trash compactor
- HVAC components located inside the home, furnace, air handlers, evaporator coils
- Electrical system components: wiring, outlets/switches, breakers, hardwired devices (e.g., built-in microwaves, ranges, landscape and home lighting)
Exclusions: Security systems and medical equipment are not included and are specifically excluded. Coverage applies when equipment is protected by a properly connected Boltshield SPD and is subject to the program’s terms and conditions.
Local service you can trust
Our Raleigh team proudly serves homeowners in Pinehurst, NC with expert Panels & Service Upgrades and Whole-House Surge Protection. We focus on neat, code-compliant installations that safeguard your home’s electrical system and help protect your investment in high-value appliances and HVAC equipment.
Customer feedback
After the project, Mary Hill shared her positive experience in a Google review. Read it here: View Mary’s Google review
Considering surge protection for your home?
If you’re in Pinehurst, NC and want to add a robust layer of protection for your appliances, HVAC, and electronics, our Raleigh branch can help. Ask Touchstone Electric about whole-house surge protection or other panel and service upgrade options for your home.