Whole-House Surge Protection Installed at Main Panel in Charlotte, NC

On July 16, 2025, Touchstone Electric’s Charlotte team from our Matthews branch completed a whole-house surge protection installation for homeowner Bibin Abraham in Charlotte, NC. Lead electrician Mark Viktorovich installed a surge protective device (SPD) at the main electrical panel to shield the home’s electrical system, appliances, and sensitive electronics from damaging voltage spikes.

This service falls under our Panels & Service Upgrades and Whole-House Surge Protection offerings and is ideal for homeowners who want reliable, panel-level defense against surges from storms, utility fluctuations, and large devices cycling on and off.

What We Installed and Why It Matters

The SPD was mounted and wired at the main electrical panel, where it continuously monitors incoming power and safely diverts excess voltage to ground before it can travel through branch circuits. This installation helps:

Protect against surges caused by lightning activity, power grid fluctuations, and high-demand equipment cycling.
Prevent damage to your home’s wiring, breakers, outlets, and hardwired devices.
Extend the lifespan of appliances and electronics, which can degrade from routine, low-level surges over time.
Provide whole-home coverage at the source, rather than relying on scattered point-of-use protectors.

By addressing surges at the main panel, Charlotte homeowners gain a dependable first line of defense that supports both everyday reliability and long-term equipment health.

10-Year, $50,000 Equipment Protection Warranty

This installation includes a 10-year, $50,000 warranty that protects your home appliances in the unlikely event of surge protector failure. Per the provided terms, all claims are secondary to your existing insurance policy, and the warranty excludes direct lightning strikes.

Covered Equipment includes, when protected with a properly connected Boltshield SPD:

Washer and dryer
Refrigerator and freezer
HVAC unit located inside the house
Trash compactor, dishwasher, and garbage disposal
Stove and other hardwired kitchen appliances (e.g., built-in microwaves)
Home wiring, outlets/switches, and electrical system components (including breakers)
Additional hardwired appliances/devices such as furnace, air handlers, evaporator coils, hardwired ranges
Landscape lighting and home lighting

Not included: Security systems and medical equipment are not covered and are specifically excluded from Covered Equipment.

Project Notes for Charlotte Homeowners

Location: Charlotte, NC (service by our Matthews branch)
Panel-Level Protection: Installed directly at the main electrical panel for whole-home coverage.
Use Case: Ideal for homes with modern electronics, HVAC systems, and smart devices that are sensitive to voltage fluctuations.
Ongoing Benefits: Helps reduce nuisance failures, protects investments, and supports the longevity of appliances and electronics.

Customer Feedback

After completion, Bibin Abraham praised our team in a review for the surge protection installation in Charlotte. We’re grateful for the trust and the opportunity to help safeguard this home’s electrical system.

Choose Touchstone Electric for Surge Protection in Charlotte

From our Matthews location, Touchstone Electric serves homeowners across Charlotte, NC with dependable whole-house surge protection and expert panel and service upgrades. If you’re looking to protect appliances, electronics, and your home’s electrical infrastructure from surges and lightning-related spikes, our team can help you select and install the right SPD at the main panel.

Ready to protect your home from power surges? Contact our Charlotte team to schedule an assessment and surge protector installation.

Whole-House Surge Protection Installation in Charlotte, NC