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About this surge protection project in Durham, NC
Our Raleigh branch completed a whole-home surge protection installation for homeowner HAO ZHOU in Durham, NC. Led by technician Francisco Martinez, this Panels & Service Upgrades project added a dedicated surge protective device at the main electrical panel to help safeguard the home’s wiring, appliances, and sensitive electronics from damaging power spikes.
- Location: Durham, NC
- Completed: March 20, 2026
- Primary Category: Panels & Service Upgrades
- Secondary Category: Whole-House Surge Protection
- Branch: Raleigh
- Technician: Francisco Martinez
What we installed
We installed a whole-home surge protector at the main electrical panel. When a voltage spike occurs, the device diverts excess energy safely to ground before it can travel through the home’s circuits. This helps protect the electrical system and covered equipment against surges caused by events such as lightning in the area, utility grid fluctuations, or large appliances switching on and off.
- Installed at the service panel for whole-house coverage
- Helps reduce wear on internal components of appliances and electronics
- Complements point-of-use protection for layered defense
This project also included our Signature Lifetime Craftsmanship Warranty on our workmanship for added peace of mind.
$10,000 / 3-year coverage on covered equipment
The surge protection system includes a $10,000, 3-year warranty on covered equipment in the unlikely event of device failure. Coverage is secondary to your existing insurance policy and excludes direct lightning strikes.
Covered equipment includes, when protected by a properly connected SPD (e.g., Boltshield SPD):
- Major appliances: washer, dryer, refrigerator, freezer, dishwasher, garbage disposal, stove
- HVAC equipment located inside the house, furnace, air handlers, evaporator coils
- Built-in and hardwired devices: microwaves, hardwired ranges, landscape and home lighting
- Electrical system components: panel breakers, wiring, outlets, and switches
Not covered: security systems and medical equipment.
Benefits for Durham homeowners
- Home-wide protection: Shields branch circuits and connected devices from transient surges.
- Extended equipment life: Reduces routine surge stress that can prematurely degrade electronics.
- Added confidence: Backed by a 3-year covered equipment warranty and our craftsmanship warranty.
- Professional installation: Properly sized and connected at the main panel by a licensed technician.
For older and newer homes alike in Durham, whole-house surge protection is a smart addition to any panel or service upgrade plan.
Why choose Touchstone Electric
Our Raleigh team specializes in Panels & Service Upgrades and Whole-House Surge Protection throughout Durham, NC. We follow manufacturer specifications and best practices to ensure the surge protective device is correctly installed and bonded, delivering dependable protection for everyday grid events and equipment cycling.
Reviewed by the customer
After the work was completed, HAO ZHOU praised our service with a Google review. You can see it here:
Serving Durham, NC
If you’re in Durham and considering a panel upgrade or looking to add whole-home surge protection, our Raleigh branch can help you protect your electrical system, appliances, and electronics. Ask us about integrating surge protection into your next service upgrade for a more resilient home.