Call 855-502-2244
Completed Project: Whole‑Home Surge Protector Installation in Monroe, NC
Our Charlotte team, serving Monroe from our Matthews branch, completed a whole‑house surge protector installation at the main electrical panel for homeowner Barbara Hogue. The work was performed by Technician: Tyquan Johnson on November 24, 2025.
This service falls under our Panels & Service Upgrades and Whole‑House Surge Protection offerings and is designed to protect sensitive electronics and major appliances throughout the home.
Why Whole‑House Surge Protection Matters
Power surges can result from lightning in the area, utility grid fluctuations, and even everyday cycling of large appliances. These sudden voltage spikes can degrade internal components, shorten equipment lifespan, and cause unexpected failures.
A properly installed whole‑home surge protector provides a critical first line of defense by diverting excess voltage safely to ground before it can reach your electrical system and connected devices.
What We Installed at the Main Electrical Panel
We installed a panel‑mounted surge protective device at the home’s main electrical panel. This device monitors incoming power and, during a surge event, shunts excess energy to ground—helping to protect branch circuits, hard‑wired equipment, and plug‑in electronics throughout the residence.
- Protects against voltage spikes from lightning activity and grid fluctuations
- Helps extend the life of appliances and sensitive electronics
- Whole‑home coverage from the main electrical panel
- Backed by a $10,000, 3‑year warranty on covered equipment
$10k, 3‑Year Warranty Coverage Highlights
This surge protector includes a manufacturer warranty providing up to $10,000 in coverage for 3 years on eligible home equipment in the unlikely event of device failure. All claims are secondary to your existing insurance policy, and direct lightning strikes are excluded.
Covered equipment typically includes (when protected by a properly connected device per manufacturer terms):
- Washer and dryer
- Refrigerator and freezer
- Indoor HVAC unit components
- Dishwasher, garbage disposal, trash compactor, and stove/range
- Wiring, outlets/switches, and electrical system components (such as breakers)
- Hard‑wired devices and appliances, including built‑in microwaves, furnace, air handlers, evaporator coils, hard‑wired ranges, landscape lighting, and home lighting
Note: Security systems and medical equipment are not included in covered equipment under these terms.
Local Service From Our Matthews Branch
Touchstone Electric proudly serves homeowners in Monroe, NC from our Matthews location as part of our Charlotte service area. Whether you need a surge protector at the main panel or a more comprehensive panel and service upgrade, our team is ready to help you choose the right solution for your home.
Customer Feedback
After the installation, Barbara Hogue praised our team with a Google review. You can view it here: Read the review on Google.
Need Surge Protection or a Panel Upgrade in Monroe?
If you’re considering whole‑home surge protection or exploring Panels & Service Upgrades, our Charlotte team is here to help. We’ll assess your home’s electrical system, recommend the right whole‑house surge protector, and install it at your main electrical panel for broad, reliable protection.