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Touchstone Electric’s Raleigh branch recently completed a whole-home surge protection installation for homeowner Richard Hodde in Durham, NC. Led by technician Brad Williams, this service upgraded the home’s main electrical panel with a robust, $50k/10-year whole-house surge protection system to help safeguard appliances, electronics, and the electrical system from damaging power surges.
Date completed: April 13, 2026
What We Installed
We installed a whole-home surge protector at the main electrical panel. This device monitors incoming power and diverts damaging over-voltage to ground before it can move downstream into your home’s wiring and equipment. It’s designed to help protect against:
- Lightning-induced surges
- Utility grid fluctuations and switching events
- Surges created when large appliances cycle on and off
By reducing repeated surge exposure, this installation supports longer lifespans for sensitive devices, from refrigerators and HVAC equipment to modern electronics and home lighting controls.
Project Highlights in Durham, NC
- Main service panel surge protection installation
- Performed by a licensed Touchstone Electric technician
- Completed to current code and manufacturer specifications
- Signature Lifetime Craftsmanship Warranty Included
This service falls under our Panels & Service Upgrades category, with a focus on Whole-House Surge Protection for Durham-area homeowners seeking reliable, long-term protection.
Coverage and Peace of Mind
The installed device includes a manufacturer-backed $50,000 / 10-year equipment protection policy in the unlikely event of protector failure. Claims are secondary to the homeowner’s existing insurance policy and direct lightning strikes are excluded.
When properly connected, covered equipment generally includes common household systems and hard-wired devices such as:
- Washer, dryer, refrigerator, freezer, dishwasher, stove
- Garbage disposal, trash compactor
- HVAC equipment located inside the home
- Wiring, outlets/switches, and electrical system components (e.g., breakers)
- Built-in microwaves, furnaces, air handlers, evaporator coils
- Hardwired ranges, home and landscape lighting
Note: Security systems and medical equipment are not included and are specifically excluded from covered equipment.
Why Durham Homeowners Choose Touchstone Electric
- Local expertise from our Raleigh branch serving Durham, NC
- Panel-focused pros skilled in whole-house surge protection
- Clean, code-compliant installations and clear communication
- Backed by our Signature Lifetime Craftsmanship Warranty
From consultation to final testing, our goal is simple: protect your home’s electrical system and give you confidence during everyday use and during unpredictable power events.
Protect Your Durham Home from Power Surges
If you’re considering a surge protector at the main panel, our team can assess your home’s service, recommend the right solution, and install it with minimal downtime. Touchstone Electric helps Durham homeowners reduce the risk of costly damage while supporting the longevity of appliances and electronics throughout the house.
Looking for whole-home surge protection or a panel upgrade in Durham, NC? The Raleigh branch of Touchstone Electric is ready to help.