Call 855-502-2244
Whole-Home Surge Protection Installed in Raleigh, NC
Our Raleigh branch completed a whole-house surge protection installation for Diane & Jimmie Hill on June 20, 2025. Led by technician Brad Williams, this project falls under our Panels & Service Upgrades category with a focus on Whole-House Surge Protection. The goal: protect the home’s appliances, electronics, and electrical system from damaging voltage spikes.
This installation included a $50,000 equipment coverage / 10-year surge protector warranty provided by the manufacturer, plus Touchstone Electric’s Signature Lifetime Craftsmanship Warranty on our workmanship.
What We Installed and Why It Matters
The whole-home surge protector was mounted at the main electrical panel to intercept excess voltage and safely divert it to ground before it can travel through the home. This helps protect against common surge sources such as lightning-related events in the area, utility grid fluctuations, and the normal cycling of large appliances.
- Defense for essential systems: HVAC, kitchen appliances, laundry equipment, and lighting.
- Added protection for sensitive electronics and built-ins throughout the home.
- Helps extend the lifespan of devices that can degrade from repeated small surges.
- Whole-home protection at the panel, beyond what individual plug-in strips can do.
Covered Equipment Overview
According to the product’s coverage summary, the 10-year manufacturer warranty includes up to $50,000 of protection for many household systems and hardwired devices when properly connected to the surge protective device. Examples include:
- Washer, dryer, refrigerator, and freezer
- Dishwasher, garbage disposal, trash compactor, and stove
- Indoor HVAC equipment and components
- Built-in or hardwired devices (e.g., microwaves, furnace, air handlers, evaporator coils, ranges)
- Home lighting, landscape lighting, and electrical system components (wiring, outlets/switches, breakers)
Important notes: The manufacturer’s warranty is typically secondary to your existing insurance policy and excludes direct lightning strikes. Security systems and medical equipment are not included in covered equipment.
Our Raleigh Installation Process
- Assessment: Verified panel capacity, grounding, and bonding.
- SPD Placement: Installed the surge protective device at the main electrical panel with proper overcurrent protection.
- Connections: Kept leads short and secure to optimize surge diversion to ground.
- Testing & Verification: Confirmed correct operation and labeled the panel for easy identification.
- Homeowner Walkthrough: Reviewed protection scope, best practices, and warranty information.
Every step is performed by our Raleigh team with attention to detail and backed by our Signature Lifetime Craftsmanship Warranty.
Customer Feedback
Diane & Jimmie Hill praised our work with a review. Read their Google review.
Why Raleigh Homeowners Choose Touchstone Electric
- Local expertise: Raleigh-based electricians who understand regional power conditions and surge risks.
- Quality-first installations: Professional placement, clean wiring practices, and thorough testing.
- Clear guidance: We explain protection levels, what’s covered, and how to get the most from your system.
- Backed workmanship: Our Signature Lifetime Craftsmanship Warranty provides added peace of mind.
Serving Raleigh, NC
If you’re considering whole-house surge protection in Raleigh or planning panel and service upgrades, our Raleigh branch is ready to help protect your home’s appliances, electronics, and essential systems from power surges.