Call 855-502-2244Whole-Home Surge Protection Installed in Durham, NC
On June 16, 2025, our Raleigh branch completed a professional whole-house surge protector installation for homeowner Earl Machardy in Durham, NC. Brad Williams performed the service under our Panels & Service Upgrades category with a focus on Whole-House Surge Protection. This project was completed to help safeguard the home’s appliances, HVAC equipment, and electrical system from damaging power spikes.
Every installation like this is backed by our Signature Lifetime Craftsmanship Warranty, giving added confidence in the quality of our workmanship.
Why Whole-Home Surge Protection Matters
Power surges can originate from lightning activity near the utility lines, grid disturbances, or even large appliances cycling on and off. These brief voltage spikes can degrade sensitive components in everyday devices, shorten equipment lifespans, and lead to avoidable repair or replacement costs.
A properly installed whole-house surge protector provides a first line of defense at the main electrical panel. By diverting excess voltage safely to ground, it helps protect your wiring, outlets and switches, breakers, and connected equipment throughout the home.
What We Installed for This Durham Home
We installed a panel-mounted surge protective device at the home’s main electrical panel. The unit is designed to shunt excess voltage to ground before it can enter branch circuits and damage connected equipment. This installation included a $50,000 / 10-year equipment protection warranty from the surge protector’s manufacturer in the unlikely event of device failure.
According to the manufacturer’s terms, claims are secondary to the homeowner’s existing insurance policy and direct lightning strikes are excluded. “Covered Equipment” generally includes many common household systems and hardwired devices when protected by a properly connected SPD, such as:
- Washer and dryer
- Refrigerator and freezer
- HVAC equipment located inside the home
- Dishwasher, garbage disposal, stove, and trash compactor
- Wiring, outlets and switches, and electrical system components (including breakers)
- Hardwired appliances and devices like built-in microwaves, furnaces, air handlers, evaporator coils, hardwired ranges, landscape lighting, and home lighting
As noted by the manufacturer, security systems and medical equipment are not covered by this equipment protection warranty.
How This Helps the Homeowner
With the surge protector now guarding the main panel, Earl’s Durham home benefits from whole-home protection that can reduce the risk of surge-related failures and extend the useful life of sensitive electronics and appliances. This proactive upgrade complements regular maintenance and provides an added layer of protection for day-to-day living and seasonal storm activity.
Project Highlights
- Installed at the main electrical panel to protect the entire home
- Excess voltage is diverted to ground to help prevent equipment damage
- Manufacturer’s $50K / 10-year equipment protection warranty included
- Work performed by Touchstone Electric’s Raleigh branch serving Durham, NC
- Backed by our Signature Lifetime Craftsmanship Warranty
Customer Experience
Following completion, Earl Machardy praised our team with a review of the service experience in Durham. We appreciate the feedback and the opportunity to help protect this home’s electrical system.
Need Surge Protection in Durham, NC?
If you’re considering whole-house surge protection, panel upgrades, or other electrical improvements in Durham, our Raleigh team is ready to help. We provide professional recommendations, careful installation at the main panel, and clear guidance on how surge protection fits into your overall electrical safety plan.
Contact Touchstone Electric to schedule an assessment and get whole-home surge protection tailored to your property.