Professional Whole-Home Surge Protection Installation in Dunn, NC

Whole-Home Surge Protection Installed at the Main Panel in Dunn, NC

Touchstone Electric recently completed a professional whole-home surge protection installation for Michael Hobbs in Dunn, NC. Led by technician Cody Perry, this project focused on safeguarding the home’s appliances and electronics by placing a surge protective device (SPD) at the main electrical panel—where protection is most effective for the entire residence.

Completed on November 10, 2025, this service is part of our Raleigh branch’s ongoing commitment to deliver reliable, code-compliant electrical upgrades that help homeowners protect what matters most.

Project Highlights

• Installed a whole-home surge protector at the main electrical panel to divert excess voltage safely to ground.
• Included a $50,000 / 10-year product warranty for covered equipment in the unlikely event of SPD failure.
• Performed clean, minimally invasive wire fishing (10 ft) to route conductors through finished areas without damaging walls.
• Backed the workmanship with our Signature Lifetime Craftsmanship Warranty.

Why Whole-Home Surge Protection Matters

• Defends against surges caused by lightning nearby, power grid fluctuations, and large appliances cycling on and off.
• Extends equipment life by preventing repetitive small surges that can degrade internal components over time.
• Protects the entire home when installed at the main panel, helping shield branch circuits, outlets, and hard-wired devices.
• Reduces downtime and replacement costs by minimizing the risk of sudden equipment damage.

Warranty Details Included with This Installation

This installation included a $50,000, 10-year warranty on covered equipment in the event of an SPD failure. Key points:

• Claims are secondary to the homeowner’s existing insurance policy.
• Direct lightning strikes are excluded from coverage.
• Coverage applies to specified equipment when protected by a properly connected Boltshield SPD.

Covered equipment may include (when protected as noted):

• Washer, dryer, refrigerator, freezer, dishwasher, trash compactor, garbage disposal, stove, built-in microwaves
• HVAC equipment located inside the house, furnace, air handlers, evaporator coils
• Hard-wired ranges, landscape lighting, and home lighting
• Wiring, outlets/switches, and electrical system components (such as breakers)

Not covered: security systems and medical equipment.

Installation Approach for a Clean, Lasting Result

Our team placed the SPD at the main service panel for whole-home coverage, neatly routing conductors by fishing wire through finished spaces to maintain the home’s appearance. Connections were torqued to manufacturer specifications, and labeling was updated for clarity and future serviceability.

Local Expertise You Can Trust

• Completed by Touchstone Electric’s Raleigh branch, serving homeowners in and around Dunn, NC.
• Focused on safety, neat workmanship, and long-term reliability.
• Supported by our Signature Lifetime Craftsmanship Warranty.

Customer Feedback

Michael Hobbs praised our work on this project. You can view his review here: See the Google review.

Protect Your Dunn, NC Home from Power Surges

If you’re in Dunn or the surrounding area and want to safeguard your appliances and electronics, our Raleigh team can help with a professional whole-house surge protector installation at your main panel. Reach out to Touchstone Electric to schedule your assessment and get reliable, long-term protection for your home’s electrical system.