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Project overview: surge protection for a Cary, NC home
On April 2, 2026, our Raleigh branch completed a whole-home surge protection installation for homeowner Andrew Kondash in Cary, NC. Lead technician Brad Williams installed a panel-mounted surge protective device (SPD) to safeguard the home’s electrical panel, appliances, and sensitive electronics. This system is backed by a $10,000, 3-year warranty on covered equipment and our Signature Lifetime Craftsmanship Warranty.
Category: Panels & Service Upgrades | Subcategory: Whole-House Surge Protection
What we installed and how it protects your home
The whole-home SPD was installed at the main electrical panel, where it monitors incoming power and safely diverts excess voltage to ground before it can travel through branch circuits. This layer of protection helps defend against:
- Utility grid fluctuations and power company switching events
- Nearby lightning activity that induces voltage spikes
- Everyday surges caused by large appliances cycling on and off
By reducing repetitive surge exposure, the system helps extend the lifespan of household electronics and hard‑wired equipment, while improving overall electrical system reliability.
Benefits for Cary homeowners
- Whole-home coverage: Protection starts at the service panel, helping shield all downstream circuits and devices.
- Equipment longevity: Less stress on internal components of appliances, HVAC equipment, lighting, and electronics.
- Peace of mind: Backed by a $10k, 3-year warranty on covered equipment plus our Signature Lifetime Craftsmanship Warranty on the installation work.
- Clean, code‑compliant installation: Professionally mounted and labeled by a licensed Raleigh-based electrician.
What the $10k/3-year warranty covers
The manufacturer’s coverage applies to many common household items when protected by the properly connected SPD, including examples such as:
- Washer, dryer, refrigerator, and freezer
- Dishwasher, garbage disposal, trash compactor, and stove/range
- Indoor HVAC equipment (e.g., furnace, air handler, evaporator coil)
- Built-in or hard‑wired devices (e.g., built‑in microwaves, lighting, landscape lighting)
- Electrical system components like wiring, outlets/switches, and breakers
Important notes: warranty claims are secondary to your existing insurance policy; direct lightning strikes are excluded; and security systems and medical equipment are not covered. Full terms apply per the manufacturer’s policy.
Our process on this Raleigh branch service call
- Assessment: Verified panel capacity, grounding, and bonding to support a surge protective device.
- Installation: Mounted the SPD at the main panel with a short, direct connection to minimize lead length and maximize performance.
- Testing & labeling: Confirmed proper operation, documented warranty details, and labeled the equipment for easy identification.
Customer feedback
Andrew praised our team for the professional installation and overall experience. See the review here: View Andrew’s Google review.
Serving Cary, NC and the surrounding area
Touchstone Electric’s Raleigh branch provides whole-house surge protection, panel upgrades, and service improvements throughout Cary, NC. If you want to protect your home’s electrical system, appliances, and electronics from damaging surges, our licensed team can help you select and install the right SPD for your panel.
Ready to safeguard your home in Cary? Contact our Raleigh team to request an estimate or schedule service.