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Whole‑Home Surge Protection & Grounding Upgrade in Fayetteville, NC
Touchstone Electric’s Raleigh branch completed a safety-focused upgrade for homeowner Jim Schaffer in Fayetteville, NC. On February 25, 2026, technician Francisco Martinez modernized the home’s grounding electrode system and installed a $10k / 3‑year whole‑home surge protection device at the main electrical panel. This project delivers stronger protection against electrical surges while improving the home’s grounding performance and compliance with current standards.
Category: Panels & Service Upgrades | Whole‑House Surge Protection
What We Upgraded
- Ground rod electrode system: We drove a new ground rod (typically 8 ft) and replaced the existing grounding electrode conductor with a continuous GEC all the way to the main service panel (up to 25 ft per scope). This improves the home’s reference-to-earth, helps equipment clear faults more effectively, and supports safer operation of your electrical system.
- Whole‑home surge protector at the main panel: The service-entrance SPD diverts excess voltage to ground before it can spread through branch circuits. It helps shield appliances and electronics from surges caused by lightning activity in the area, utility grid fluctuations, and high‑draw equipment cycling on and off. Benefits include improved reliability and extended lifespan of sensitive devices throughout the home.
Connected Equipment Warranty: The installed surge protector includes a $10,000 (3‑year) connected equipment warranty in the unlikely event of device failure. As provided with this product: claims are secondary to the homeowner’s existing insurance policy and direct lightning strikes are excluded. “Covered Equipment” includes washer, dryer, refrigerator, freezer, indoor HVAC unit, trash compactor, dishwasher, garbage disposal, stove, wiring, outlets/switches, electrical system components (such as breakers), and hard‑wired devices like built‑in microwaves, furnace, air handlers, evaporator coils, hard‑wired ranges, landscape lighting, and home lighting when protected by a properly connected Boltshield SPD. Security systems and medical equipment are excluded.
Signature Lifetime Craftsmanship Warranty Included: This project included our Signature Lifetime Craftsmanship Warranty on workmanship.
Why This Matters for Fayetteville Homeowners
- Stronger grounding: Reduces shock risk, improves fault clearing, and supports stable system performance.
- Whole‑home defense: A panel‑mounted SPD helps stop damaging surges before they reach your outlets and appliances.
- Protection for everyday essentials: Helps safeguard HVAC equipment, kitchen appliances, lighting, and other hard‑wired devices.
- Long‑term value: Diminishes cumulative surge wear that can shorten the lifespan of electronics and motors.
- Code‑conscious upgrade: A modern, continuous GEC and properly installed ground rod help align the home with current safety requirements.
Customer Feedback
After completion, Jim Schaffer praised our work with a Google review. Read it here: View Jim’s review on Google.
Signs You May Need a Grounding or Surge Upgrade
- Older grounding components or unclear bonding to the main service
- Frequent breaker trips or nuisance tripping during storms
- Adding sensitive electronics, smart home gear, or a home office
- Upgrading HVAC, installing an EV charger, or adding major appliances
- Past surge damage or visible wear at the main panel
Your Local Electrician, Backed by the Raleigh Branch
This Fayetteville project was delivered by Touchstone Electric’s Raleigh team. Lead technician Francisco Martinez ensured clean workmanship at the main panel, code‑conscious grounding updates, and a neatly installed surge protector for reliable service. Our branch supports homeowners throughout Fayetteville, NC with safety‑first panel and service upgrades.
Ready to Protect Your Home in Fayetteville?
If you’re concerned about surges, storm activity, or the condition of your grounding system, our Raleigh branch can help. We’ll assess your main service, recommend the right surge protection, and update your grounding so your appliances and electronics are better protected year‑round.