Wake Forest Whole-House Surge Protector & Panel Rejuvenation completed by Touchstone Electric
Completed Project

Wake Forest Whole-House Surge Protector & Panel Rejuvenation

Panels & Service Upgrades completed by Touchstone Electric in Wake Forest.

Wake ForestCompleted: September 26, 2024
Service TypePanels & Service Upgrades
Project TypeWhole-House Surge Protection
Work StandardCode compliant
Performed ByLicensed electricians
Call 855-502-2244

Service area: Wake Forest, NC

Branch: Raleigh | Technician: Cody Perry | Completion date: September 26, 2024

Touchstone Electric recently helped Wake Forest homeowner Jason Lew boost safety and reliability with a thorough electrical panel rejuvenation, a grounding system upgrade, and installation of a platinum whole-house surge protector. This project falls under our Panels & Service Upgrades and Whole-House Surge Protection services, delivered by our Raleigh team.

What we serviced

  • Panel Rejuvenation
    • Vacuumed and cleaned the interior of the electrical panel.
    • Re-tensioned loose connections at the ground lug, bus bars, main breaker, and branch breakers.
    • Verified proper separation of the ground and neutral bars with one conductor per lug.
    • Inspected for water intrusion and re-sealed any openings to reduce arc risk and prevent critters from entering.
    • Confirmed correct incoming voltage from the utility/provider and applied antioxidant compound where needed.
    • Tested AFCI and GFCI breakers for proper function (with customer consent).
  • Ground Rods & GEC Upgrade
    • Drove a new ground rod (typically about 8 ft) to improve the home’s grounding path.
    • Replaced the grounding electrode conductor with a continuous run back to the main service panel, routed within a 25 ft path per the project scope.
  • Platinum Whole-House Surge Protector – $100k / 10yr
    • Installed at the main panel to divert excess voltage safely to ground.
    • Helps protect appliances and electronics from surges due to lightning, utility fluctuations, or large equipment cycling.
    • Aims to extend the lifespan of sensitive devices by reducing routine surge exposure.
    • Includes a $100,000 warranty on home appliances in the unlikely event of device failure, with 10-year coverage (per model specifications).

Why this matters for Wake Forest homes

Loose connections, moisture intrusion, and inadequate grounding can lead to nuisance breaker trips, overheating, or premature equipment wear. A tuned, clean, and correctly grounded panel provides a stable foundation for your entire electrical system. Pairing that with a whole-house surge protector is like adding an airbag for your home’s power—helping safeguard everything from refrigerators and HVAC equipment to TVs and smart devices.

Results for this project

  • Safer, cleaner panel: Debris removed, openings sealed, and conductor terminations re-torqued for dependable performance.
  • Code-conscious grounding: New rod and continuous GEC improve fault clearing and help stabilize voltage during surges.
  • Surge defense: Platinum whole-home protection at the service entrance to reduce damaging spikes before they reach circuits and devices.
  • Verified operation: AFCI/GFCI testing and voltage checks help confirm the system is operating as intended.

Customer feedback

Jason Lew praised our Raleigh team for this Wake Forest project. Read the Google review here: View customer review on Google.

Signs you may need a panel tune-up or surge protection

  • Frequent breaker trips or warm breakers
  • Flickering lights or inconsistent voltage
  • Rust, debris, or evidence of moisture in the panel
  • Electronics failing sooner than expected
  • No whole-house surge protector installed

Choose Touchstone Electric in Raleigh

  • Local expertise serving Wake Forest and surrounding communities
  • Thorough panel rejuvenation process focused on safety and reliability
  • Grounding improvements with continuous conductors and quality materials
  • Professional-grade surge protection matched to your home’s needs

If you’re in Wake Forest, NC and want a safer, more reliable electrical system, our Raleigh team can help with panel rejuvenations, grounding upgrades, and whole-house surge protection. Reach out to schedule your assessment and get tailored recommendations for your home.