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Electrical Repairs & Troubleshooting in Raleigh, NC
Our Raleigh team recently completed a targeted repair and install visit for homeowner Joanne Cinquemani. Led by technician Francisco Martinez from our Raleigh branch, the project wrapped up on October 7, 2025 and focused on resolving lighting issues, addressing a suspected circuit short, replacing a 20A breaker, and installing a customer-supplied microwave and smart light switch.
As a local residential electrician serving Raleigh, NC, Touchstone Electric delivers fast, expert service for electrical repairs and troubleshooting—keeping your home safe, functional, and up to date.
Project Overview
The service call included two main priorities: resolving lighting-related problems and correcting a circuit short concern. Per the project responsibilities, lighting items fell under homeowner scope while the circuit short–related item pertained to the tenant area. All devices were homeowner-supplied, with the 20A breaker supplied by Touchstone Electric to ensure compatibility and reliability.
Work Completed
- Microwave replacement (customer supplied) — Installed a major appliance during a single visit and connected it to the existing dedicated circuit method in accordance with the site conditions. Confirmed proper operation after install.
- 20A breaker replacement (Touchstone-supplied) — Installed a standard 20-amp breaker suitable for small appliance circuits. The new breaker restores dependable overcurrent protection and supports safe, consistent performance.
- Smart light switch install/replacement — Installed a smart switch to address the switching issue tied to the short. The device supports common 2-way/3-way/4-way configurations and can be controlled via smartphone, tablet, or voice assistants such as Amazon Alexa, Google Assistant, or Apple HomeKit—enhancing energy efficiency and convenience.
Following installation, we verified correct device operation and ensured that lighting circuits functioned normally without nuisance trips or switch faults.
Why This Solution Worked
- Breaker replacement — A new 20A breaker helps protect small appliance circuitry and restores confidence in panel safety and performance.
- Smart switch upgrade — Replacing a problematic switch with a smart model resolves control issues while adding scheduling, remote access, and automation for better efficiency and home security.
- Microwave replacement — Installing the customer’s appliance returns full kitchen functionality with cleaner operation and reliable power delivery.
Material Sourcing and Compliance
Per the homeowner’s request, all devices were supplied by the homeowner, while the breaker was supplied by Touchstone Electric. Our Raleigh technician completed each task using professional methods and installed equipment in line with manufacturer guidance and applicable code requirements.
Pro Recommendation: Whole-Home Surge Protection
To help safeguard sensitive electronics, appliances, and smart devices from lightning or power surge events, we recommended whole-home surge protection. This is quoted separately and provides a proactive layer of defense for panels, circuits, and connected equipment throughout the home.
Local Expertise You Can Trust
From troubleshooting circuit shorts to replacing breakers and installing smart devices, Touchstone Electric brings prompt, precise electrical repairs to Raleigh, NC. Our goal is to identify the root cause quickly, complete quality repairs, and leave every system operating safely and reliably.
Customer Feedback
We’re proud to share that Joanne praised our service in her Google review. You can view it here: See the Google review.
Need Electrical Repairs in Raleigh?
If you’re experiencing tripped breakers, flickering lights, faulty switches, or appliance power issues, our Raleigh team is ready to help. Contact Touchstone Electric for prompt troubleshooting, safe repairs, smart switch upgrades, and surge protection solutions that keep your home running smoothly.