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Whole-Home Surge Protection Installed in Waxhaw, NC
Touchstone Electric completed a professional whole-house surge protector installation for homeowner Craig Plessinger in Waxhaw, NC. Performed by technician Mark Alaev from our Charlotte team (Matthews branch) on August 11, 2026, this project was designed to safeguard the home’s EV charging equipment, HVAC system, and everyday appliances from damaging power spikes.
As part of our Panels & Service Upgrades and Whole-House Surge Protection services, we mounted a premium surge protective device (SPD) at the main electrical panel to intercept surges before they can travel through the home’s wiring.
What We Installed at the Main Panel
The whole-home surge protector continuously monitors incoming power and, when a spike occurs, safely diverts excess voltage to ground. This helps protect sensitive electronics and hard-wired equipment from events such as:
- Lightning-induced surges and nearby strikes
- Utility grid fluctuations and switching events
- Large appliances cycling on and off (compressors, motors, and pumps)
By reducing repeated surge exposure, the system helps extend the lifespan of appliances and electronics while improving overall electrical reliability throughout the home.
Protection for EV Chargers, HVAC, and Household Electronics
- EV charging equipment: Helps shield on-board chargers and home EVSE units from sudden voltage spikes that can cause expensive failures.
- HVAC systems: Supports protection for furnaces, air handlers, and evaporator coils—components that are often vulnerable to transient surges.
- Kitchen and laundry: Refrigerators, freezers, ranges, dishwashers, washers, and dryers benefit from reduced stress on sensitive control boards.
- Home lighting and hard-wired devices: Safeguards wiring, outlets/switches, breakers, built-in microwaves, and landscape/home lighting when protected with a properly connected Boltshield SPD.
$50,000 Warranty Coverage Overview
This installation is backed by a $50,000 warranty against damage to covered home appliances and systems in the unlikely event of surge protector failure. Key details include:
- Covered Equipment: Washer, dryer, refrigerator, freezer, HVAC unit located inside the house, trash compactor, dishwasher, garbage disposal, stove, wiring, outlets/switches, electrical system components (breakers, etc.), and hard-wired devices such as built-in microwaves, furnace, air handlers, evaporator coils, hardwired ranges, landscape lighting, and home lighting when protected with a properly connected Boltshield SPD.
- Exclusions: Security systems and medical equipment are not covered, and direct lightning strikes are excluded.
- Claims: All claims are secondary to the homeowner’s existing insurance policy.
Ask our team for full warranty terms with your installation documentation.
Our Safe, Code-Focused Installation Process
- Evaluate the main service equipment and grounding/bonding conditions
- Select the appropriate SPD and optimal mounting location at the main panel
- Make clean, short lead connections to minimize let-through voltage
- Label the equipment for future service and provide homeowner guidance
- Test and verify proper operation before completion
Every step is completed with attention to safety, neat workmanship, and local code compliance for long-term reliability.
Local Electricians Serving Waxhaw
From our Matthews branch, Touchstone Electric proudly serves Waxhaw and the greater Charlotte area with expert Panels & Service Upgrades and Whole-House Surge Protection. Whether you’re adding an EV charger, modernizing HVAC equipment, or protecting your home’s electronics, we can design and install a surge protection solution tailored to your panel and load profile.
Ready to protect your home from power surges? Reach out to schedule a whole-home surge protector installation in Waxhaw.
Homeowner Feedback
Craig Plessinger praised our team for this project. Read the Google review here: View Craig’s review on Google