Light Fixture Installation & Ring Doorbell Repair in Matthews, NC

Our Charlotte branch team completed a clean, safe lighting and doorbell service for homeowner David Ashley in Matthews, NC. On this visit, technician Mark Viktorovich installed three customer-supplied ceiling fixtures and restored a Ring doorbell by extending and splicing the existing low-voltage wiring. Completed on September 9, 2025, this project highlights our Lighting & Ceiling Fans expertise and our responsive troubleshooting for smart doorbells and low-voltage systems.

Scope of Work

Installed three customer-supplied ceiling light fixtures on existing boxes/circuits.
Spliced and extended doorbell wiring to reach the device location.
Reconnected the Ring doorbell and verified proper operation.
Checked mounting integrity, secure terminations, and neat wire management.
Final cleanup with attention to dust containment and debris removal.

Project Details for Matthews Homeowners

For the lighting portion, our electrician carefully removed the old fixtures, confirmed the condition and rating of the existing ceiling boxes, and prepped the conductors for reliable terminations. Each customer-supplied fixture was assembled, mounted level and secure, then connected to the existing circuit with the appropriate support hardware. We verified switching functionality and ensured all canopy covers were flush to the ceiling for a finished look.

For the doorbell, we identified the best pathway to splice and extend the doorbell wire without altering the home’s structure. Proper low-voltage connectors and protection were used to maintain a clean, safe connection. After physically reconnecting the Ring doorbell, we powered up the device and confirmed response at the button and chime. With smart doorbells, dependable wiring and a solid mechanical connection are essential for consistent performance, so we focused on neat terminations and strain relief at the device location.

Because the fixtures were customer-supplied, we followed manufacturer instructions and verified compatibility with the existing installation conditions. Our process emphasizes secure mounting, correct polarity, and tight connections—key steps to reduce flicker, prevent loose hardware, and keep fixtures safely in place.

Why Matthews, NC Chooses Touchstone Electric

Lighting & Ceiling Fans expertise: Routine and specialty fixture installs completed on existing boxes/circuits.
Lighting Installation done right: Clean removals, careful assembly, and precise leveling for a professional finish.
Low-voltage troubleshooting: Doorbell wiring splices and reconnections for dependable Ring doorbell operation.
Respect for your home: Floor and surface protection, tidy wire management, and thorough cleanup.
Local service: A Matthews-focused team backed by our Charlotte branch resources.

Customer Feedback

David Ashley praised our work on this visit. See the review on Google: View David’s Google review.

Serving Matthews and the Greater Charlotte Area

If you need help installing customer-supplied light fixtures, replacing older ceiling lights, or getting a Ring doorbell working again, our Matthews team is ready to help. We handle ceiling fixtures, pendants, chandeliers, and low-voltage doorbells with attention to safety, cleanliness, and detail—from secure mounting to reliable terminations.

Reach out to schedule your service in Matthews, NC or nearby Charlotte communities, and let Touchstone Electric make your next Lighting & Ceiling Fans or Lighting Installation project smooth and stress-free.