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Project overview for Durham, NC
Our Raleigh branch completed a Level 2 EV charger installation and whole-home surge protection in Durham, NC on June 3, 2025. Lead technician Jared Mata handled the turnkey setup, from permitting to final testing, so the homeowner can charge confidently and protect sensitive electronics from power surges.
Customer feedback: Greg Garner praised our work with a public review. Read the Google review.
Scope of work
- Pulled electrical permit with the local jurisdiction for compliant installation and inspection.
- Installed customer-supplied Level 2 EV charger with a dedicated circuit to support reliable charging performance.
- Added a 60A breaker in the main panel to serve the charger’s dedicated 240V circuit.
- Ran new 6/3 NM-B wiring to the charger location for a clean, code-conscious installation.
- Installed a whole-home surge protection system at the main panel with a $10,000 / 3-year equipment coverage warranty attached to the surge protective device.
Every installation by Touchstone Electric includes our SignatureLifetime Craftsmanship Warranty on the work we perform, giving you peace of mind long after the job is complete.
Benefits for the homeowner
- Convenient home charging: A dedicated Level 2 circuit helps ensure dependable, at-home charging without overloading existing household circuits.
- Cleaner panel layout: Proper breaker sizing and dedicated wiring keep the panel organized and future-ready.
- Protection for appliances and electronics: The surge protector diverts excess voltage to ground, helping shield your electrical system from lightning-related surges, grid fluctuations, and equipment cycling.
About the surge protection upgrade
The installed whole-house surge protector is positioned at the main electrical panel to intercept voltage spikes before they reach branch circuits and connected devices. This helps reduce the risk of damage to appliances, HVAC equipment, lighting, and hardwired systems.
Warranty details (device manufacturer coverage): The device includes a $10,000, 3-year equipment coverage warranty in the unlikely event the protector fails and covered items are damaged by a surge. Coverage is typically secondary to your existing insurance and excludes direct lightning strikes. Examples of “Covered Equipment” generally include common household appliances and hardwired devices when protected by a properly connected surge protective device. Security systems and medical equipment are not covered.
What to expect with a Level 2 EV charger install in Durham
- Site evaluation and permitting: We assess the panel and charging location, then file the electrical permit required for the work.
- Dedicated circuit and breaker: We install the appropriate breaker and wiring to support the charger’s load on a dedicated 240V circuit.
- Mounting and connections: We mount the customer’s charger and make secure terminations following manufacturer instructions and best practices.
- Testing and homeowner walkthrough: We verify proper operation and review charger use and basic care.
Permit note: The project included the electrical permit. Other jurisdictional permits (e.g., historic, zoning, environmental, or non-electrical permits) are not included and, if required, would be addressed separately.
Why Durham homeowners choose Touchstone Electric
- Local pros, Raleigh branch: Our Raleigh-based team serves Durham with fast scheduling and clear communication.
- Permit-first approach: We handle the electrical permit and deliver inspection-ready installations.
- SignatureLifetime Craftsmanship Warranty: Included on all work we perform.
- Attention to detail: Clean wiring, correct breaker sizing, and thorough testing for dependable results.
Plan your EV charger or surge protection upgrade in Durham, NC
Whether you’re adding a Level 2 home charger or strengthening your home’s electrical protection, Touchstone Electric’s Raleigh team is ready to help in Durham. Share your charger model and installation location, and we’ll guide you from permitting to final testing.