Electrical Troubleshooting & Lighting Repair in Durham, NC

Our Raleigh branch dispatched technician Cody Perry to a property in Durham, NC to solve persistent lighting issues and improve interior efficiency. Completed on December 10, 2024, this service call focused on restoring exterior lighting reliability by replacing a failing photocell and upgrading a bathroom to efficient LED bulbs. This project is covered by our Lifetime Craftsmanship warranty.

Project overview

The customer reported exterior lights that were not operating consistently at night and a bathroom fixture that needed an energy‑saving upgrade. Our team performed comprehensive electrical troubleshooting to isolate the cause of the outdoor lighting problem, verified the faulted component, and completed practical repairs that restored safe, dependable illumination.

What we fixed

Exterior lighting troubleshooting: Inspected circuits, controls, and connections to identify the source of intermittent operation.
Photocell replacement: Removed a faulty photocell and installed a new unit so dusk‑to‑dawn lights operate automatically and consistently.
Bathroom LED upgrade: Installed 2 LED direct‑wire bulbs to improve brightness, reduce energy use, and lower maintenance.
Safe access and materials: Provided ladder access and materials needed to complete the lighting fixes efficiently and safely.
Additional licensed support: An Electrician Wireman assisted to expedite setup, access, and verification testing.

How we diagnosed and repaired

We began with a systematic diagnostic: testing voltage, confirming control signals, and verifying component function to rule out wiring or fixture failures. The tests pointed to a defective photocell that was preventing correct on/off operation of the exterior lights. After replacing the photocell, we performed functional testing to confirm the lights responded properly to ambient light levels.

Inside, we upgraded the bathroom lighting with direct‑wire LED bulbs. This change delivers instant illumination, better efficiency, and dependable performance without relying on older lamp technology.

Results you can count on

Restored reliability: Exterior lights now activate automatically at night and shut off during the day.
Improved efficiency: LED bulbs reduce energy consumption and future maintenance needs.
Safer, more inviting property: Consistent exterior illumination enhances visibility for visitors and staff.
Verified performance: Post‑repair testing confirmed proper operation of all serviced lighting.

Why Durham property owners choose Touchstone Electric

Local expertise: Our Raleigh team proudly serves Durham with prompt, professional service.
Precise troubleshooting: We locate the root cause before recommending repairs to save time and prevent repeat issues.
Quality components: Reliable parts and careful installation for long‑term results.
Licensed professionals: Skilled electricians who work safely and efficiently.
Craftsmanship you can trust: Workmanship backed by our Lifetime Craftsmanship warranty.

Service details

Location: Durham, NC

Branch: Raleigh

Technician: Cody Perry

Completion date: December 10, 2024

Need electrical troubleshooting in Durham?

If your lights are flickering, controls aren’t working as expected, or you’re ready to upgrade to efficient LEDs, Touchstone Electric is here to help. Our Raleigh branch provides fast, accurate diagnostics and dependable repairs for homes and facilities throughout Durham, NC.