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Durham, NC Electrical Panel Upgrade & Surge Protection
Our Raleigh branch completed a permitted and inspected electrical panel upgrade and whole‑home surge protector installation for homeowner Angela Cropps in Durham, NC. Led by technicians Ryan Balgobin and Francisco Martinez, the project focused on safety, reliability, and code compliance within the Panels & Service Upgrades and Electrical Panel Upgrades service categories.
Completion date: July 28, 2026
Project overview
We replaced the main electrical panel with a new 200A indoor panel featuring an aluminum bus. The panel was grounded and bonded, existing circuits were reconnected, and the new directory was clearly labeled for easy reference. A whole‑home surge protection system was installed to help safeguard sensitive electronics and major appliances.
Permits and inspections were handled by Touchstone Electric, ensuring the system was brought to current electrical code. During the panel changeover, power was temporarily disconnected; for convenience, a generator was made available for limited power usage.
What we installed
- Main panel replacement: 200A indoor panel with aluminum bus bar and a 20‑year transferrable panel warranty.
- Whole‑home surge protection: System includes a $10,000 / 3‑year warranty for connected equipment per manufacturer terms.
- Breaker upgrades and additions:
- 2 × 50A standard breakers
- 1 × 60A standard breaker
- 2 × 30A double‑pole standard breakers
- 1 × 40A standard breaker
- 1 × 20A standard breaker
- 1 × 15A standard breaker
- 1 × 15A double‑pole standard breaker
- 1 × 20A AFCI breaker
- 6 × 15A AFCI breakers
- Panel labeling, grounding, and bonding for system safety and clarity.
- Electrical assistant on site to keep the job efficient and on schedule.
Note: This project did not include a service disconnect, feeder, or meter upgrade.
Code compliance and AFCI protection
As inspectors implement NEC 2020 requirements, adding AFCI protection to certain circuits is commonly required to improve fire safety. AFCI breakers can expose preexisting wiring issues—such as shared neutrals—that may cause nuisance tripping. If found, those conditions require diagnosis and correction to ensure safe, reliable operation.
Craftsmanship and product coverage
- Signature Lifetime Craftsmanship Warranty included on our workmanship.
- 20‑year transferrable warranty on the installed aluminum‑bus panel.
- $10,000 / 3‑year whole‑home surge protector warranty coverage for connected equipment, per manufacturer terms.
Why Durham homeowners choose Touchstone Electric
- Local expertise from our Raleigh team serving Durham and the surrounding area
- Permitting and inspection coordination handled start to finish
- Clean, clearly labeled panels for easier future service
- Modern safety upgrades including AFCI protection and surge mitigation
Customer feedback
Angela praised our team for the work completed in Durham. Read the public Google review here: View Angela’s Google review.
Need an electrical panel upgrade in Durham?
Whether you’re replacing a dated panel, adding AFCI protection, or looking for whole‑home surge protection, Touchstone Electric’s Raleigh branch is ready to help in Durham. Our licensed team brings your system to current code, improves safety, and documents everything for a smooth inspection.