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Project overview in Catawba, NC
Our Charlotte branch completed a dual whole-house surge protection upgrade for homeowner Don Davis in Catawba, NC. Led by technician Christian Cedillos, this project was finalized on March 31, 2026 and focused on panel-level protection to help safeguard the home’s electrical system, appliances, and sensitive electronics from damaging voltage spikes.
This service aligns with our Panels & Service Upgrades and Whole-House Surge Protection offerings and is supported locally by our Matthews location serving the greater Charlotte area.
What we installed
We installed two whole-house surge protectors at the panel level. These devices are designed to divert excess voltage safely to ground before it can travel through the home’s wiring and damage connected equipment. By placing surge protective devices at the electrical panel, the system provides a first line of defense against transient surges originating from outside and within the home.
- Panel-level protection against surges from lightning activity in the area
- Defense against power grid fluctuations and utility switching
- Mitigation of surges caused by large appliances cycling on and off
- Helps extend the lifespan of electronics and major appliances
The result is a more resilient electrical system for this Catawba home, helping protect everything from refrigerators and HVAC components to lighting circuits and other hardwired devices.
How whole-house surge protection works
When a voltage spike occurs, the surge protectors react in milliseconds, shunting the excess energy to ground so that the transient does not pass through branch circuits and into connected devices. This panel-level approach provides broad coverage for the entire residence, unlike point-of-use strips that only protect a single outlet or device.
10-year $50,000 warranty information
Each installed surge protector includes a 10-year, $50,000 warranty for covered home appliances and components in the unlikely event of protector failure. All claims are secondary to your existing insurance policy, and direct lightning strikes are excluded. Coverage applies when protected items are connected to a properly installed surge protective device.
Covered equipment may include:
- Washer and dryer
- Refrigerator and freezer
- Inside-the-home HVAC equipment (such as furnace, air handler, evaporator coil)
- Dishwasher, trash compactor, garbage disposal, and stove
- Hardwired appliances and devices (built-in microwave, hardwired ranges, landscape and home lighting)
- Wiring, outlets/switches, and electrical system components (including breakers)
Security systems and medical equipment are not included and are specifically excluded from covered equipment.
Local service from our Charlotte team
Based out of our Matthews location, our Charlotte branch delivers prompt, code-compliant surge protection services throughout Catawba, NC and nearby communities. Whether you are upgrading panels, adding large appliances, or enhancing home safety, our licensed team can help design and install the right surge mitigation strategy for your home.
Customer feedback
We’re grateful that Don Davis praised our work with a Google review for this installation in Catawba. Read their comments here: View the customer review on Google.
Need surge protection in Catawba, NC?
If you want to help protect your home’s electronics and appliances against damaging surges, our team can assess your panels and recommend whole-house solutions tailored to your needs. Ask us about pairing surge protection with other Panels & Service Upgrades to strengthen reliability and safety throughout your electrical system.
Request whole-house surge protection from Touchstone Electric’s Charlotte branch today.