Call 855-502-22443-Phase Panel Upgrade and 400A Disconnect in Charlotte, NC
Touchstone Electric completed a code-compliant service upgrade in Charlotte, NC on August 29, 2024. Our Charlotte branch (based near Matthews) delivered a turnkey installation that increased service capacity and improved distribution for a local property owned by Alec Polites (John Polites Realty Company). Lead technicians Christian Cedillos and Theo Coetsee managed the project from permitting through final walkthrough.
Project overview
This project expanded available service and modernized distribution to support current and future electrical demand. The installation followed local codes and manufacturer specifications, with organized labeling and a clean, professional finish.
- CT can installation: Furnished and installed a new CT metering cabinet at the back of the building per local utility and code requirements.
- 400A service disconnect: Furnished and installed a 400 amp NEMA-rated service disconnect at the exterior for safe, accessible shutoff and protection.
- 3-phase interior panels: Furnished and installed new interior 3-phase panels:
- 225A, 120/208V panelboard for primary distribution
- 100A, 120/208V panelboard for dedicated loads
- Grounding and protection: Integrated new grounding equipment and breakers to match circuits and capacity, improving safety and reliability.
Why this upgrade made sense
- More capacity: The 400A service disconnect and 3-phase panels provide headroom for today’s loads and future expansion.
- Better distribution: Balanced 3-phase power supports equipment efficiency and reduces nuisance tripping.
- Safety and uptime: Modern overcurrent protection, dedicated grounding, and clear labeling simplify maintenance and minimize downtime.
- Local code compliance: All equipment and installation practices align with current codes and manufacturer guidelines.
Permitting and inspection
As part of this scope, Touchstone Electric filed the required county electrical permit and coordinated our work to pass inspection. Jurisdictional requirements can vary. The permit included for this project is for the electrical scope only.
- Exclusions: Non-electrical permits (such as Historic Preservation, Environmental/Septic, separate Subcontractor, or Builder permits) are not included. If additional permits are required by your jurisdiction, we will advise you on next steps and can provide pricing to handle those filings if needed.
- Inspector findings outside scope: If an inspector identifies issues unrelated to the defined scope, we will provide a separate written quote to address those items.
Local team, professional results
From our Matthews-area Charlotte branch, our licensed electricians delivered a neat, organized installation and verified terminations to spec. The property owner, Alec Polites, shared positive feedback about the experience after completion.
Technicians on site: Christian Cedillos and Theo Coetsee.
Panels and service upgrades in Charlotte, NC
Whether you need a 3-phase panel upgrade, a 400A service disconnect, or a comprehensive service change, Touchstone Electric provides permitted, code-compliant work across Charlotte, NC. We handle assessment, design coordination, permitting, installation, labeling, and final walkthroughs so your system is safe, scalable, and inspection-ready.
- 3-phase and single-phase panel installations
- Main service upgrades and disconnects
- Grounding and bonding improvements
- Circuit additions, labeling, and panel reconfiguration
Primary category: Panels & Service Upgrades | Secondary category: Electrical Panel Upgrades
Ready to upgrade your service?
If you are in Charlotte, NC and planning a panel or service upgrade, our local team is ready to help. Share your goals and load needs, and we’ll provide a clear scope and schedule to bring your project up to code with room to grow.