Touchstone Electric
200A Panel Replacement & Whole-Home Surge Protection in Knightdale, NC completed by Touchstone Electric
Completed Project

200A Panel Replacement & Whole-Home Surge Protection in Knightdale, NC

Panels & Service Upgrades completed by Touchstone Electric in Knightdale.

KnightdaleCompleted: June 26, 2026
Service TypePanels & Service Upgrades
Project TypePanel Upgrades
Work StandardCode compliant
Performed ByLicensed electricians
Call 855-502-2244

Touchstone Electric’s Raleigh team completed a comprehensive 200A main panel replacement and whole-home surge protection upgrade for homeowner Ron Mays in Knightdale, NC. Led by technician Francisco Martinez and finished on June 25, 2026, this project modernized the home’s electrical service, brought the system to current code, and added robust surge defense for sensitive electronics and major appliances.

What we upgraded in Knightdale, NC

  • Permitting and inspection: We pulled the required permit and coordinated inspection for a code-compliant installation.
  • 200A main panel replacement (outdoor) with copper bus: We installed a new main panel, grounded and bonded it to code, reconnected the service-entrance conductors and existing branch circuits, updated circuit labeling, and enhanced overall service safety.
  • Whole-home surge protection: A panel-mounted surge protective device with a 10-year warranty and up to $100,000 equipment coverage was installed to guard against lightning-related surges, utility fluctuations, and appliance cycling events.
  • Breakers and distribution: We fitted standard breakers to match the home’s loads, including 50A, 40A, 30A double-pole, and multiple 20A and 15A circuits as appropriate.
  • Conduit and conductors: PVC conduit and THHN 4/0 conductors were installed where needed for a clean, durable, and safe installation.
  • Power during outage: While power was disconnected for the panel swap, Touchstone made a generator available for limited essential usage.

Note: As local inspectors implement the 2020 NEC, AFCI breaker upgrades may be required. Preexisting conditions such as shared neutrals can cause nuisance tripping and may require diagnostic time to resolve.

Why a copper-bus 200A panel?

Copper-bus panels deliver excellent conductivity, stability under heat, and long-term reliability. This installation includes a 50-year transferable panel warranty, significantly outpacing many aluminum-bus options. The result is a sturdier backbone for the home’s electrical system and a strong platform for future additions like EV charging or heat-pump upgrades.

Whole-home surge protection benefits

Installed at the main panel, the surge protective device diverts excess voltage safely to ground before it can damage your wiring, electronics, and appliances. It helps protect against severe events (like nearby lightning) as well as everyday spikes from utility switching or large appliances cycling on and off—reducing wear and extending equipment life.

  • Coverage: Up to $100,000 equipment coverage over 10 years.
  • Examples of covered items: Refrigerator, freezer, washer/dryer, indoor HVAC equipment, dishwasher, stove, garbage disposal, wiring, outlets/switches, breakers, built-in microwaves, hardwired ranges, lighting (including landscape), and other hardwired devices when protected by the properly connected SPD.
  • Exclusions and terms: Claims are secondary to your homeowner’s insurance and direct lightning strikes are excluded. Security systems and medical equipment are not covered.

Signature Lifetime Craftsmanship Warranty

Every installation by Touchstone Electric is backed by our Signature Lifetime Craftsmanship Warranty—if our workmanship fails, we’ll make it right. That peace of mind is part of why homeowners in Knightdale trust our Raleigh branch for panel upgrades and service improvements.

PowerCare Membership benefits

Ron also opted into our PowerCare Membership, which enhances safety and reliability with routine maintenance and priority support:

  • Annual Safety Check: Site test of electrical safety devices, inspection of main service equipment and panel, and testing of GFCIs and disconnects.
  • Annual Panel Tune-Up: Re-tension lugs and breaker terminals, reapply antioxidant where needed, perform voltage variance testing, vacuum and clean the panel, apply electrical cleaner, and reseal penetrations.
  • Dispatch Hold: If a concern arises, we’ll waive the dispatch fee to come assess the issue.

Local service you can trust

Our Raleigh team proudly serves Knightdale, NC with expert panel replacements, service upgrades, and surge protection. After this project, Ron Mays praised our work with a review—see it here: Read the customer review on Google.

If you’re planning a 200A panel upgrade or want to add whole-home surge protection in Knightdale, we’re ready to help with permitting, code compliance, and a clean, durable installation.