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Electrical Panel & Meter Upgrade in Matthews, NC
Touchstone Electric’s Charlotte branch completed a permitted service upgrade for homeowner Alex Quimby in Matthews, NC on 2025-04-28. Lead technician Danny Bishop installed a new 200A meter panel combo on the exterior of the home and added a dedicated 100A outdoor subpanel to support current and future pool equipment.
- Primary category: Panels & Service Upgrades
- Secondary category: Meter Base & Service Replacement
- Service area: Matthews, NC and surrounding South Charlotte communities
Project scope and components
We replaced the existing meter base with a modern 200-amp meter panel combo designed for reliable, code-compliant service. The upgrade improves capacity for household loads and adds crucial safety features.
- New 200A meter panel combo: Removal of the old meter and exterior raceway, new service conduit and riser, properly sized service entrance cable to the utility drip loop, and a main breaker disconnect.
- Grounding and bonding: Installation of ground rods and connections to bring the service up to current NEC requirements.
- Integrated surge protection: Whole-home surge protection at the service to help safeguard sensitive electronics and appliances.
- New service entrance cabling: Professionally routed and secured conductors between service equipment for durability and compliance.
To support the homeowner’s pool plans, we also furnished and installed a weather-rated 100A exterior subpanel dedicated to pool-related loads.
- 100A outdoor subpanel: Mid-sized enclosure with capacity for up to 10 breakers and a 100A 2-pole breaker for the feeder.
- Future-ready for pool equipment: Dedicated space for pumps, heaters, lighting, and controls as needed by the pool contractor.
- Scope clarity: This project did not include pool equipment wiring, trenching, or detached-structure grounding systems.
Permits, inspections, and power coordination
All work was performed under an electrical permit and coordinated with the local inspection authority and utility provider. A temporary power disconnect was required to complete the meter base replacement and service reconnections. Depending on inspection and utility scheduling, homeowners may experience a 1–2 day outage. For comfort and safety, temporary power options can be made available upon request during the outage window.
Our team handled scheduling, safety lockout procedures, and final testing to ensure the upgraded service equipment operates safely and meets local code requirements.
Safety first: Annual Home Safety Membership – Gold
During this visit, we completed the checks included with our Annual Home Safety Membership – Gold. This comprehensive review helps identify issues before they become hazards and supports long-term reliability.
- Smoke and carbon monoxide detector placement and function checks
- Panel safety review, including torque and heat-related wear
- Inspection for loose, worn, or deteriorated connections
- Sealed connectors and moisture protection where appropriate
- Code update guidance to keep the home compliant with current standards
Why Matthews homeowners choose Touchstone Electric
- Local expertise: Charlotte-based team serving Matthews with fast, friendly service.
- Permit-driven process: Fully permitted installations and inspection coordination.
- Code-compliant workmanship: Grounding, bonding, labeling, and testing done right.
- Future-ready solutions: Pool subpanel positioned for easy expansion as needs grow.
- Clear communication: Upfront expectations for power disconnects and scheduling.
Customer feedback
Alex Quimby praised our team’s work on this Matthews project. Read the Google review here: View on Google.
Need a panel or meter upgrade in Matthews?
If you’re planning a service upgrade, meter base replacement, or a dedicated subpanel for a pool or addition, our Matthews service team is ready to help. Reach out to schedule an in-home evaluation and a clear, code-compliant plan for your project.