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Service: 200A Electrical Panel Upgrade & Outdoor Panel Install
Location: Cary, NC (served by our Raleigh branch)
Date Completed: November 16, 2023
Technician: Chris Rogers
Customer: Amy Frisz-Conlon
Project overview
Touchstone Electric completed a comprehensive electrical service upgrade for a Cary, NC homeowner. The project centered on installing a new 200A main panel, integrating a customer-supplied outdoor panel, adding whole-home surge protection, and upgrading grounding and bonding. Our Raleigh-based team also secured the electrical permit and coordinated all required inspections to ensure the work met local code and safety standards.
Scope of work
- Installed a new 200A indoor main panel with aluminum bus, properly labeled circuits, and safe clearances.
- Installed a customer-supplied outdoor panel, weather-sealed and mounted to manufacturer and code specifications.
- Added a whole-home surge protector to safeguard appliances and sensitive electronics from voltage spikes.
- Upgraded the grounding electrode system with new ground rods and performed gas meter bonding for improved safety and code compliance.
- Provided and installed up to 25 feet of service wire as part of the main panel upgrade.
- Obtained the electrical permit and scheduled the relevant inspections with the county.
- Utilized an electrical helper to ensure efficient workflow, clean work areas, and timely project completion.
Code compliance and safety
All work was completed to current electrical codes and best practices. Our team verified proper bonding and grounding continuity, torqued terminations to specifications, ensured correct overcurrent protection, and maintained working clearances. The outdoor panel was installed with appropriate weatherproofing and support to withstand the elements.
Results for the homeowner
- Increased system reliability and capacity with a modern 200A main panel.
- Improved convenience with the addition of a compliant outdoor panel.
- Enhanced protection for the home’s electrical system via a whole-home surge protector.
- Up-to-date grounding and gas meter bonding for a safer electrical system.
- Smoother inspection process thanks to permit handling and coordinated scheduling.
Permits and inspections managed by our Raleigh team
Our Raleigh branch filed the electrical permit and coordinated all inspections with the county. We kept the project on schedule from start to finish and confirmed the installation met local requirements before final closeout. Payment was structured around clear milestones, including final payment upon passing inspection, giving the homeowner confidence throughout the process.
Customer feedback
We’re grateful that Amy shared a positive review of her experience with Touchstone Electric. You can read it here: View Amy’s Google review.
Why homeowners in Cary choose Touchstone Electric
- Local expertise from our Raleigh branch serving Cary, NC.
- Licensed electricians who prioritize safety, cleanliness, and communication.
- Comprehensive service upgrades, from panel replacements to grounding and surge protection.
- Permit and inspection management for a hassle-free experience.
Need an electrical panel upgrade in Cary, NC?
If you’re planning a 200A panel upgrade, installing an outdoor panel, or looking to add surge protection and proper grounding, our team is ready to help. Contact Touchstone Electric’s Raleigh branch to schedule an on-site assessment for your home in Cary, NC.