Call 855-502-2244Project overview
Our Raleigh branch completed a permitted, inspected 200-amp electrical panel replacement with whole-home surge protection for homeowner Pat McRae in Greenville, NC. Led by technician Matthew Castello, this upgrade modernized the home’s power distribution, improved safety, and prepared the system for today’s electrical demands. Completed on April 10, 2026, the project also included our Signature Lifetime Craftsmanship Warranty for lasting peace of mind.
Scope of work completed
- Pulled the required permit and coordinated final inspection.
- Replaced the main 200-amp indoor panel featuring an aluminum bus with a 20-year transferrable panel warranty.
- Grounded and bonded the new panel, reconnected the service entrance cable, and neatly relabeled all circuits.
- Installed a whole-home surge protector that includes $10,000 equipment coverage for 3 years.
- Upgraded branch protection with new breakers:
- 2 × 50-amp standard (range, heat, subpanel, EV-ready)
- 3 × 30-amp standard double-pole (dryer, water heater, A/C, spa)
- 5 × 20-amp standard (kitchen and small appliances)
- 3 × 15-amp standard (lighting and general circuits)
- Maintained temporary power accommodations; when required, we can provide a generator for limited use during the cutover.
Why this panel upgrade benefits your Greenville home
A modern 200-amp panel provides safer, more reliable power delivery and the headroom needed for today’s appliances and future additions like EV chargers, HVAC upgrades, and home offices. Proper grounding, bonding, and clear circuit labeling help reduce nuisance tripping, improve protection, and make future service faster and more accurate.
The installed whole-home surge protector diverts dangerous voltage spikes to ground before they can damage your electrical system and connected devices. This helps extend the lifespan of appliances and electronics and adds an extra layer of protection during storms or utility fluctuations.
Code and safety notes
Our team brought the new panel up to current code and ensured clean terminations and correct torque on all lugs. As some inspectors in North Carolina are implementing NEC 2020 updates, you may be required to use AFCI protection on certain circuits. If that’s requested during inspection, our licensed electricians can evaluate pre-existing wiring conditions (such as shared neutrals) and provide solutions to prevent nuisance trips and keep your system compliant.
Warranties and ongoing protection
- 20-year transferrable panel warranty: Added long-term value and coverage for the main panel components.
- Whole-home surge protector: Includes $10,000 / 3-year equipment protection for covered devices in the unlikely event of surge-related failure.
- Signature Lifetime Craftsmanship Warranty: If our workmanship ever fails, we make it right.
- PowerCare Membership activated:
- $0 yearly safety check: test safety devices, inspect main electrical equipment and panel, verify GFCIs and disconnects.
- $0 annual panel tune-up: re-tension lugs and breaker terminals, reapply antioxidant, perform voltage variance test, clean and reseal the panel.
- $0 dispatch hold: priority help without a dispatch fee when you’re concerned about an electrical issue.
Local service you can trust in Greenville, NC
This project showcases how Touchstone Electric’s Raleigh team manages every step—from permitting and safe temporary power arrangements to inspection and final cleanup. The homeowner, Pat McRae, praised our team with a positive review following the upgrade.
If you need an electrical panel replacement, service upgrade, or surge protection in Greenville, our licensed electricians deliver code-compliant installations, clear communication, and dependable results. Contact Touchstone Electric’s Raleigh branch to schedule your panel evaluation and get your home ready for safe, reliable power.