Call 855-502-2244
Project overview in Charlotte, NC
On September 8, 2025, our Charlotte team completed a Panels & Service Upgrades project with Whole‑House Surge Protection for homeowner Mary Bryan Smith in Charlotte. Lead electrician Viktor Opalko replaced a non‑compliant breaker with a properly matched 2‑pole unit and installed a whole‑home surge protector at the main electrical panel for comprehensive protection.
Branch: Matthews | Service Area: Charlotte, NC
What we did
- Code‑compliant 2‑pole breaker replacement: Installed a correctly rated 25‑amp double‑pole breaker to serve a dedicated 240‑volt circuit (suitable for loads such as a small condenser, well pump, or small mini‑split). This ensures proper overcurrent protection and alignment with current electrical code.
- Whole‑home surge protector installation: Mounted and wired a panel‑mounted surge protective device (SPD) that diverts excess voltage safely to ground during surges, helping protect your home’s electrical system and connected equipment.
Why this matters
- Safety and compliance: A correctly sized 2‑pole breaker improves safety, reduces nuisance trips, and keeps the circuit in line with code requirements.
- Protection from everyday and extreme surges: The SPD helps defend against voltage spikes from lightning events, power grid fluctuations, and high‑demand appliances cycling on and off.
- Extended equipment life: Routine exposure to surges can degrade sensitive internal components. Whole‑home surge protection helps preserve the lifespan of appliances and electronics.
About the surge protector and coverage
The whole‑house surge protector is installed at the main electrical panel to intercept and divert transient overvoltages to ground before they can spread through branch circuits. The unit includes a $10,000, 3‑year warranty against damage to your home appliances in the unlikely case of SPD failure.
Important details:
- All claims are secondary to your existing insurance policy.
- Direct lightning strikes are excluded.
- Covered Equipment includes: washer, dryer, refrigerator, freezer, HVAC unit located inside the house, trash compactor, dishwasher, garbage disposal, stove, wiring, outlets/switches, electrical system components (breakers, etc.), and all hard‑wired appliances/devices (built‑in microwaves, furnace, air handlers, evaporator coils, hardwired ranges, landscape lighting, home lighting) when protected with a properly connected Boltshield SPD.
- Security systems and medical equipment are not included.
Local expertise you can trust
Touchstone Electric’s Matthews branch proudly serves homeowners throughout Charlotte, NC with expert panel work, breaker replacements, and surge protection solutions. Our licensed technicians prioritize workmanship, clear communication, and clean, code‑compliant installations you can rely on.
Customer feedback
We appreciate the positive feedback from Charlotte homeowner Mary Bryan Smith. You can view her Google review here: Read the review on Google.
Need panel or surge protection help in Charlotte?
If you’re experiencing breaker issues, planning a mini‑split or pump installation, or want to safeguard your entire home from damaging surges, our Charlotte team is ready to help. Ask us about code‑compliant breaker upgrades, panel evaluations, and whole‑home surge protection tailored to your home’s electrical system.
Primary service category: Panels & Service Upgrades
Secondary service category: Whole‑House Surge Protection